Payment

All major credit cards are accepted online or safely over the phone. PayPal, AliPay, PoLi and bank transfer options are available using the secure payment links below. 

Credit Card

Visa and mastercard are accepted from all countries. Pay quick and easy with the secure eWay link below. 

You can also make payment using your PayPal account by clicking below. These methods are safe and only take 2 minutes on any computer or mobile device. You will see the name “TransNational” on your payment receipt and email confirmations.

For credit card payments over $100NZD, an additional 3% credit card charge applies. Please add this to your payment to ensure smooth processing of your translation.

We can process credit card payments safely over the phone. Call us free on 0800 938 255.

Online Banking

For instant online banking in New Zealand, click the secure POLi link below. Please quote your ‘project number’ as the reference when making online banking payments.

Terms Of Trade

Interpreter Line is a wholly owned service arm of TransNational (NZ) Limited, a New Zealand company. As policy the company does not provide refunds, and bears no responsibility for any incorrect information provided by a third party, cancellations, call disconnect or failure to connect for pre-scheduled callback sessions. Telephone Interpreting rates are charged at $29.50 plus GST for each 15-minute block or part thereof thereafter. Emergency calls received on weekends, after hours or on Public Holidays incur an additional surcharge per 15-minute block. Booked and cancelled calls within 48-hours will occur the minimum charge of 15 minutes. For Casual Clients the interpreting process will not commence without confirmation of payment. Corporate accounts under contract will be invoiced with payment within 20 days of invoicing. Interpreter Line under its parent company, reserves the exclusive right to remediate any work in accordance with our Quality Management System based on review of credible written feedback provided by the client. The company shall not be responsible for any third-party engagement or costs involved without written approval and is solely liable to the maximum cost of the service provided. Credit card payments are securely processed via eWay, PayPal or over the phone. Amounts shown are in New Zealand Dollars (NZD). Credit card payments exceeding $100.00 will be subject to an additional 3% credit card fee as applied by the agent.