Our management team offers over 20 years direct industry experience in translation and interpreting. We are a preferred partner for supplying professional interpreters to the whole of government from the Prime Ministers Office and Ministry of Foreign Affairs and Trade, to bilateral talks and international delegation visits.
Training and Support
We vet, interview and apply additional support, training and feedback to all interpreters to ensure a smooth and professional service, irrespective of their previous qualifications, experience or background.
With well over 900 interpreters and 1,000 translators in over 90 languages in New Zealand and 300 interpreters in Australia and 600 interpreters in Canada, we cover the world 24/7 every day of the year. Interpreters have recognised qualifications, professional membership and extensive onsite and telephone interpreting experience. Interpreters are also encouraged to continue developing their skills and professional development through attendance to conferences and training events.
This is supported by access to training videos and webinars delivered free by the company and taught by leading practitioners and academics in the field. We also provide the opportunity for debriefing sessions after interpreting engagements and follow up training and ethics modules on request. This is a unique feature of our dedication to on-going professional development and training of all our interpreters.
Rare Languages and Geographical Restraints
Whilst qualifications and skills are paramount, subsets of indigenous, rare language speakers also need to be catered to where an occupational or community need is present or distance barriers exist. As an example, Niuean has less than 8,000 speakers worldwide so independent training of interpreters is required.
The New Zealand government has adopted the National Accreditation Authority for Translators and Interpreters (NAATI) framework for testing and accreditation. We are in support of this initiative as part of upskilling the entire workforce and industry as a whole.
